If your organization has one or more of the issues listed below, then you need WorkACE.

• Business knowledge is spread across many different software applications, databases and email boxes of individual users' systems, and can never be brought together, organized and re-used.
  
  
• You require certain information/knowledge that you know exists within the organization, but you spend time and money on regenerating it just because you can't find it anymore.
  
  
• Every year, lot of money is spent on training personnel, but due to employee turnover, a substantial investment is lost. It also takes too long for new employees to become productive members of your project team.
  
  
• You have a lot of teams working on various projects, not knowing what the others in their project are doing.
  
  
• Your business processes are not improved based on lessons learned, or it is hard to bring about a change in business processes. This results in the employees making the same mistakes over and over again.
  
  
• Everyday, a lot of new decisions are made across the organization, and you cannot keep track of those decisions or the driving forces behind those decisions.
  
  
• Your management and customers are constantly fed with wrong and misleading information about the status of your projects.
  
  
• One of your key account managers is leaving suddenly, and you do not know what prospects he has been working with, what proposals he has submitted (and their status), or who would be the best replacement for him.

How does WorkACE solve these issues?

Business knowledge is spread across many different software applications, databases and email boxes of individual users' systems, and can never be brought together, organized and re-used.

WorkACE combines all the major activities of the organization in a single web application. It does not replace all the software tools and applications that are currently in use, but it effectively complements them, capturing all the key information in well-organized structures. It allows discussions and files to be attached virtually anywhere in the application by means of an innovation called Contextual Collaboration. This means any object will have all the associated information/knowledge available right below it. This completely replaces the traditional folder approach used to categorize and store data.

WorkACE also integrates a web-mail feature that brings all the users' emails right into its repository, and so, that information does not get scattered either.

All these collective information thus automatically gets captured & categorized, and hence can be easily accessed & reused.

You require certain information/knowledge that you know exists within the organization, but you spend time and money on regenerating it just because you can't find it anymore.

Since information regarding any object would be available right below it, you will never need to search for information. Moreover, apart from a comprehensive search feature, WorkACE also allows you to set any number of virtual links between any types of objects. This enables access of all the related information with a single click.

Every year, lot of money is spent on training personnel, but due to employee turnover, a substantial investment is lost. It also takes too long for new employees to become productive members of your project team.

One of your key account managers is leaving suddenly, and you do not know what prospects he has been working with, what proposals he has submitted (and their status), or who would be the best replacement for him.

Typically, when people leave, they take away all their knowledge with them. Even though their computers would still hold all their work and files, only they will know the underlying links and importance of each of those files. But this is not the case when you use WorkACE™, because the information will belong where it needs to be. Due to the well structured nature of WorkACE™, any new employee will immediately recognize the status of each pending task and get going almost immediately.

Useful training material like presentations, documents and spreadsheets can be made available for everyone so that they can equip themselves with the required knowledge at their own pace.

You have a lot of teams working on various projects, not knowing what the others in their project are doing.

Your management and customers are constantly fed with wrong and misleading information about the status of your projects.

Many organizations do use project management applications, but they are used only by the managers for planning. Project tracking is still a hard job for them, and even if they have a working tool or method in practice, it only helps the managers to know what is going on. No other team member can really know the status of the tasks on which their tasks are dependants. But WorkACE™ provides project status at a glance with GANTT charts, and status of the tasks of others also can be seen by the team members, which of course can be controlled by the administrators if required.

The management and customers need not wait for project status information to come from project managers either. They can directly access the required information by logging into WorkACE, which results in improved customer satisfaction. This also puts the project team members on their toes because the customer is constantly watching, thereby improving productivity.

Your business processes are not improved based on lessons learned, or it is hard to bring about a change in business processes. This results in the employees making the same mistakes over and over again.

In WorkACE, new projects/programs can be derived from existing business templates, and those templates can be modified based on lessons learned to improve subsequent projects. New templates can be derived from a successful project and customized so that success stories can be repeated. Quality process manuals and organizational policy documents can be version controlled and latest versions can be made available to the employees so that they are always aware of the recent changes in processes and policies.

Everyday, a lot of new decisions are made across the organization, and you cannot keep track of those decisions or the driving forces behind those decisions.

Organizations employ various methods to arrive at decisions – like meetings, private discussions, personal thoughts of seniors, or suggestions by consultants. Many of those decisions are not communicated or understood properly, and in most cases, they are not even followed up or put into practice. The worse scenario is when someone wants to know HOW a particular decision was made, and what were the pros and cons discussed before arriving at the decision, and who suggested/made that decision. Unless the entire above are recorded, it is impossible to answer those questions, especially after a long period of time.

WorkACE resolves this issue by recording all the discussions online, and since the communication can happen asynchronously, people get enough time to analyze and file quality suggestions. It also enables members from across the globe to take part in a brainstorming/decision making process. At the end of the discussion, whatever decisions made can be marked as decisions and follow-up activities can be planned and tracked.

WorkACE also provides a lot of decision support tools like online polls, surveys and feedback forms, which can be created and hosted from within the application, and can be made available to all or selected staff, customers, subcontractors, suppliers or managers.