If your
organization has one or more of the issues listed
below, then you need WorkACE.
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Business knowledge is spread across many different
software applications, databases and email boxes
of individual users' systems, and can never be brought
together, organized and re-used.
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You require certain information/knowledge that
you know exists within the organization, but you
spend time and money on regenerating it just because
you can't find it anymore.
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Every year, lot of money is spent on training
personnel, but due to employee turnover, a substantial
investment is lost. It also takes too long for new
employees to become productive members of your project
team.
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You have a lot of teams working on various projects,
not knowing what the others in their project are
doing.
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Your business processes are not improved based
on lessons learned, or it is hard to bring about
a change in business processes. This results in
the employees making the same mistakes over and
over again.
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Everyday, a lot of new decisions are made across
the organization, and you cannot keep track of those
decisions or the driving forces behind those decisions.
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Your management and customers are constantly fed
with wrong and misleading information about the
status of your projects.
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One of your key account managers is leaving suddenly,
and you do not know what prospects he has been working
with, what proposals he has submitted (and their
status), or who would be the best replacement for
him.
How does WorkACE solve these issues?
Business knowledge is spread
across many different software applications, databases
and email boxes of individual users' systems, and
can never be brought together, organized and re-used.
WorkACE combines all the major
activities of the organization in a single web application.
It does not replace all the software tools and applications
that are currently in use, but it effectively complements
them, capturing all the key information in well-organized
structures. It allows discussions and files to be
attached virtually anywhere in the application by
means of an innovation called Contextual Collaboration.
This means any object will have all the associated
information/knowledge available right below it. This
completely replaces the traditional folder approach
used to categorize and store data.
WorkACE also integrates a web-mail feature
that brings all the users' emails right into its repository,
and so, that information does not get scattered either.
All these collective information thus automatically
gets captured & categorized, and hence can be
easily accessed & reused.
You require certain information/knowledge
that you know exists within the organization, but
you spend time and money on regenerating it just because
you can't find it anymore.
Since information regarding any object would be available
right below it, you will never need to search for
information. Moreover, apart from a comprehensive
search feature, WorkACE also allows you to
set any number of virtual links between any types
of objects. This enables access of all the related
information with a single click.
Every year, lot of money is
spent on training personnel, but due to employee turnover,
a substantial investment is lost. It also takes too
long for new employees to become productive members
of your project team.
One of your key account managers
is leaving suddenly, and you do not know what prospects
he has been working with, what proposals he has submitted
(and their status), or who would be the best replacement
for him.
Typically, when people leave, they
take away all their knowledge with them. Even though
their computers would still hold all their work and
files, only they will know the underlying links and
importance of each of those files. But this is not
the case when you use WorkACE™, because the
information will belong where it needs to be. Due
to the well structured nature of WorkACE™, any
new employee will immediately recognize the status
of each pending task and get going almost immediately.
Useful training material like presentations, documents
and spreadsheets can be made available for everyone
so that they can equip themselves with the required
knowledge at their own pace.
You have a lot of teams working
on various projects, not knowing what the others in
their project are doing.
Your management and customers
are constantly fed with wrong and misleading information
about the status of your projects.
Many organizations do use project
management applications, but they are used only by
the managers for planning. Project tracking is still
a hard job for them, and even if they have a working
tool or method in practice, it only helps the managers
to know what is going on. No other team member can
really know the status of the tasks on which their
tasks are dependants. But WorkACE™ provides
project status at a glance with GANTT charts, and
status of the tasks of others also can be seen by
the team members, which of course can be controlled
by the administrators if required.
The management and customers need
not wait for project status information to come from
project managers either. They can directly access
the required information by logging into WorkACE,
which results in improved customer satisfaction. This
also puts the project team members on their toes because
the customer is constantly watching, thereby improving
productivity.
Your business processes are
not improved based on lessons learned, or it is hard
to bring about a change in business processes. This
results in the employees making the same mistakes
over and over again.
In WorkACE, new projects/programs
can be derived from existing business templates, and
those templates can be modified based on lessons learned
to improve subsequent projects. New templates can
be derived from a successful project and customized
so that success stories can be repeated. Quality process
manuals and organizational policy documents can be
version controlled and latest versions can be made
available to the employees so that they are always
aware of the recent changes in processes and policies.
Everyday, a lot of new decisions
are made across the organization, and you cannot keep
track of those decisions or the driving forces behind
those decisions.
Organizations employ various methods
to arrive at decisions – like meetings, private
discussions, personal thoughts of seniors, or suggestions
by consultants. Many of those decisions are not communicated
or understood properly, and in most cases, they are
not even followed up or put into practice. The worse
scenario is when someone wants to know HOW a particular
decision was made, and what were the pros and cons
discussed before arriving at the decision, and who
suggested/made that decision. Unless the entire above
are recorded, it is impossible to answer those questions,
especially after a long period of time.
WorkACE resolves this issue
by recording all the discussions online, and since
the communication can happen asynchronously, people
get enough time to analyze and file quality suggestions.
It also enables members from across the globe to take
part in a brainstorming/decision making process. At
the end of the discussion, whatever decisions made
can be marked as decisions and follow-up activities
can be planned and tracked.
WorkACE also provides a lot
of decision support tools like online polls, surveys
and feedback forms, which can be created and hosted
from within the application, and can be made available
to all or selected staff, customers, subcontractors,
suppliers or managers.