• Built around the practical and sound philosophies of Quality, Excellence and Systems, it helps to implement/achieve QXS within any organization.
  
  
• Uses a standard structure of Divisions/Departments/Workgroups/Projects, thereby providing a knowledge repository that is well-organized and makes information easy to find and use.
  
  
• By means of an innovation called Contextual Collaboration, multiple discussions between members can happen below virtually any business object in WorkACE. This enables collaboration with the right people in the right context.
  
  
• Ideas from employees can be rated by others, so that good suggestions and their authors can be recognized easily and democratically.
  
  
• Decisions taken during discussions can be tracked and notified to members.
  
  
• All email communication is recorded in a centralized location, which is a major advantage compared to the traditional method of having information spread in the mailboxes of many people.
  
  
• Create unlimited number of virtual links between any two pieces of information, which helps in quickly identifying related information.
  
  
• Each object in WorkACE is associated with a unique ID, and any object can be accessed in one step by providing its ID.
  
  
• Includes a comprehensive project management solution, where the complete Work Breakdown Structure of a project can be managed.
  
  
• Perform tasks under a project based on priority and dependencies set by the project managers.
  
  
• Issue tracker module allows for customers and internal users to post their issues, discuss, and attend to them.
  
  
• Has a full-fledged calendar that helps track the events and tasks that happen in the organization.
  
  
• Users can make personal notes and publish them whenever and wherever they want.
  
  
• Time card feature to record the in and out times of employees. This can be compared against the time spent by them on various tasks and issues.
  
  
• Built around a well-researched and implemented security structure that provides for an open and closed environment, or a combination of both. Administration of security cannot get better than this.
  
  
• Its architecture can support any language, and additional language packs can be created or existing terms can be customized using the interface provided within the application.